City: New York, NY
Had a great time exploring B&H Photo Video Pro Audio in Manhattan. A superstore (both online and IRL!) that’ll light up the eyes of any media enthusiast. They’re on top of their game with an unbeatable selection, the lowest prices and stellar customer service. But don’t take my geeky word for it, check out their ResellerRatings.
B&H Photo-Video and Pro Audio is a leader in all photo, video, audio equipment needs for amateurs and professionals offered through their online and brick-and-mortar retail superstore. B&H goes to great lengths to engage with their customers. They are often spotlighted for their excellent customer service and social media programs. B&H concentrates much effort on collecting and addressing feedback through ResellerRatings, using the Merchant admin tools, the Exit Survey and the Elite Merchant Badge. “One of the reasons why B&H’s ratings are as good as they are is because we offer the exit survey to all of our customers,” said Henry Posner, Director of Corporate Communications.